Webinar Series
RegTech
Compliance-driven investments in technology – or “RegTech” – have grown rapidly in recent years. To understand these investments, the authors study how financial institutions respond to new internal control requirements. First, they show that affected firms make significant investments in enterprise resource planning, data management, and hardware. These investments then allow for complementary expenditures on customer relationship management tools that rely upon information quality. As a result, customer complaints and employee misconduct decline at affected firms. Additionally, market concentration increases. Their results illustrate how regulation can directly and indirectly affect technology adoption, which in turn affects noncompliance functions and market structure.
2022
Session Chair: Bernard YEUNG
Stephen Riady Distinguished Professor in Finance and Strategic Management, National University of Singapore and President, ABFER
Speakers
Session Format
Each session lasts for 1 hour 10 minutes (25 minutes for the author, 25 minutes for the discussion and 20 minutes for participants' Q&A). Sessions will be recorded and posted on ABFER's web, except in cases where speakers or discussants request us not to.
Registration
Please register here to receive a unique Zoom link. (Notice: Videos and screenshots will be taken during each session for the purpose of marketing, publicity purposes in print, electronic and social media)