Selection markets create a multitasking environment where intermediary agents often need to increase consumer take-up as well as resolve information asymmetries about consumer expected cost during the sales process. I study how artificial intelligence (AI) affects attention allocation and informatio...
Keywords:
AI, intermediary agents, rational inattention, information acquisition, multitasking, incentives, selection markets, insurance, InsurTech, advertising, digital footprints, adverse selection, side effects
